Frequently asked questions (FAQ)

General Questions

What areas do you cover?


A: We provide mobile car detailing services across Dorset and surrounding areas. If you’re unsure if we cover your location, feel free to contact us at through our contact page.

What is car detailing, and how is it different from a car wash?


A: Car detailing is a thorough cleaning and restoration process for your vehicle, both inside and out. Unlike a standard car wash, detailing focuses on deep cleaning, polishing, and protection to restore your car to like-new condition.

How long does a detailing session take?


A: The duration depends on the service you choose and your vehicle's condition. On average:

  • Mini Valet: 1-2 hours

  • Full Valet: 3-6 hours

  • Interior Detail 1-3 hours

  • Exterior Detail 1-3 hours

Booking and Payment

How do I book a detailing session?


A: You can book directly through our website's “Book Now” feature or contact us via phone or email.

Do I need to pay a deposit?


A: No deposit needed on our standard listed services

What payment methods do you accept?


A: We accept cash, bank transfers, and major debit/credit cards.

What if I need to cancel or reschedule?


A: We understand plans can change! Please notify us at least 24 hours in advance to reschedule or cancel without penalties.

Preparing for Your Appointment

Do I need to clean my car before you arrive?


A: Not at all! We’ll handle everything. However, removing personal belongings helps us work more efficiently.

Can you detail my car at my home or workplace?


Absolutely! We’re a mobile service, so we’ll come to you—whether at home, work, or another location. Just ensure there’s enough space and access to your vehicle.

Do you need access to water or electricity?


A: We will need access to a water and electricity source in order to conduct any of our listed services

Services and Products

What detailing packages do you offer?


A: Our core packages include:

  • Mini Valet: A quick and effective clean for maintenance clients.

  • Full Valet: Comprehensive interior and exterior detailing.

  • Optional Extras: Ceramic coatings, headlight restoration, soft-top cleaning, etc.

Check our Services Page for detailed descriptions and pricing.

What products do you use?


We use professional-grade, eco-friendly products that are safe for your vehicle and the environment.

After-Service Care

How often should I have my car detailed?


A: For optimal maintenance, we recommend:

  • Mini Valet: Every 2-4 weeks.

  • Full Valet: Every 2-6 months.

Do you guarantee results?


A: Yes! We take pride in our work and strive for complete customer satisfaction. If you’re unhappy with any aspect of the service, please let us know, and we’ll make it right.

Still Have Questions?

If your question isn’t listed here, please don’t hesitate to contact us at:

  • Phone: 07739899879

  • Email: victorylapdetailinguk@gmail.com

We’re here to help and look forward to making your car look its best!